Privacy policy

Last updated 14 October 2026

The short version

Strixeo watches a wildlife feeder and tells you what turned up. To do that it keeps the photographs it takes and a few lines about each visit, for 30 days, and then deletes them.

There is no account. We never ask for your name, your email address, or your location. We cannot tell who you are, and neither could anyone who stole the database.

What the app keeps on your phone

The feeder phone stores, in the app's own private storage:

the photographs it captures, and the temperature map of each one;
a record of each sighting — species, confidence, time, how long the animal stayed;
its own event log, for diagnosing faults.

Species identification happens on the phone, offline. The photograph is not sent anywhere to be recognised. None of this is readable by other apps, and uninstalling the app removes all of it.

The app does not read your photo gallery, your contacts, your messages, or your location.

What the app sends to our server

So an alert can reach your pocket when you are away from the feeder, the feeder phone sends each sighting to our gateway at api.strixeo.com:

What	Why
The photograph	So the alert can show you the animal
Species, confidence, description	So the alert can name it
When it happened, and your clock's offset from UTC	So the alert reads in your local time
The feeder's four-character code, and the name you gave it	So you know which feeder it was
A visit id, how long the visit lasted, peak and mean temperature	So one visit makes one alert, and a photograph leads back to its data
The sound label, if a sound triggered the capture	So you can tell a real trigger from a false one

Two further things are stored about the devices themselves:

A pairing code — the short code you type to connect a pocket phone to a feeder. It identifies the pair and nothing else, and is not derived from anything about you.
A Firebase Cloud Messaging token — the address Google uses to deliver a push notification to one installation of one app. It changes when you reinstall.

We also keep a record of feeder faults — camera lost, feeder gone quiet — so the app can tell you something is wrong.

That is the complete list. No email address, no phone number, no name, no account, no advertising identifier, no GPS coordinates, no analytics, no crash-reporting service, and no third-party trackers of any kind.

The name you give a feeder is free text that you choose, and we store it as typed. If you put your home address in it, we will be storing your home address — so please don't.

How long we keep it

Thirty days. A sweep runs on the server and deletes sightings older than that, photographs included. It is automatic; you do not have to ask.

Deleting it sooner

There is no account to close, so there is nothing to cancel. If you want what we hold removed before the thirty days are up, write to support@strixeo.com with your feeder's four-character code and we will delete it. While Strixeo is in testing this is done by hand, so allow a few days; you will get a reply confirming it is gone.

Deleting the app from the feeder phone removes everything stored on that phone immediately.

Live video

When you tap to look at a feeder live, the video travels directly between your two phones wherever the network allows it. When it does not — which is most mobile networks — it is relayed through Cloudflare's TURN service to get past the carrier's firewall.

The relay passes the stream through. It is not recorded, by us or by Cloudflare, and we store it at neither end. Cloudflare's handling of traffic crossing its network is governed by their own privacy terms.

Who else sees any of this

Google Firebase Cloud Messaging delivers the push notification, so it necessarily handles the notification and the token it is addressed to.
Cloudflare, for live video only, as above.
Hetzner, in Germany, host the server the data sits on.

We do not sell anything to anybody, and we share nothing for advertising. There is no advertising in the app.

Children

Strixeo is not directed at children and collects nothing that would identify one.

Changes

If this policy changes in a way that affects what we collect, the app will say so before the change takes effect, and the date at the top of this page will change.

Contact

support@strixeo.com — a real person reads it.